I’m a little confused so I’m hoping you can help me out here is my predicament:
I went over to Clifton in Bristol for a Double Glazing appointment on approaching the building there was one thing very evident to me and that was looking at the character of the building and the majority of properties around it that my PVC window just wouldn’t look right in the property.
I went through the process of listening to the potential customer I measured up the windows that we had discussed and gave the lady the price. I had been advising the lady through the process that I felt the windows really would of been better in Timber and I explained the reasonings why? Bearing in mind I don’t sell timber windows, at the end of the appointment she thanked me for my honesty and I left with no order.
A few months later I was back in the area and decided to look at the property to see if she had done her windows and how the windows (which I expected to be timber) looked. When I got to the property the lady had installed PVC windows and they looked awful, I was intrigued by this and thought I would see if anyone was home, so I knocked the door sure enough the lady answered, strangely she actually remembered me and I said you did your windows then, and she looked a little stressed (which wasn’t my intention) I had a good chat to her and she wished she had never installed them, all of her lovely sash timber surrounds had gone the window styles didn’t work and the PVC window had just mashed the look of the house. If the lady had gone for PVCu Box Sash windows then the character would of been kept but it was a budgetary purchase so the styles were awful.
My point is should I of kept my mouth shut and thought it’s the customers money and signed up £8,000 worth of windows or should I of told the truth???? Someone ended up doing the job and perhaps it’s not my job to say whether or not things would suit the style of peoples property what do you think?
